Privacy Policy

Effective Date: 2026, Jan

Introduction

Wel­come to Ibhanilfa Safaris & Tours Lim­ited (“Ibhanilfa Safaris”, “we”, “our”, or “us”). We value the trust you place in us and are fully com­mit­ted to pro­tect­ing your pri­vacy and per­sonal data. This Pri­vacy Pol­icy explains how we col­lect, use, store, share, and safe­guard your per­sonal infor­ma­tion when you visit our web­site, com­mu­ni­cate with us, or use our travel and tourism ser­vices in Tan­za­nia and Zanzibar.
This pol­icy is designed in accor­dance with:
• The Per­sonal Data Pro­tec­tion Act, 2022 (Tan­za­nia)
• Applic­a­ble inter­na­tional data pro­tec­tion prin­ci­ples, includ­ing GDPR-aligned best prac­tices for inter­na­tional travelers

Information We Collect

Personal Information

We may col­lect per­sonal infor­ma­tion that you vol­un­tar­ily pro­vide to us when you:
• Make an inquiry or book a safari or tour
• Sub­scribe to our newslet­ter
• Con­tact us via email, phone, What­sApp, or web­site forms
This infor­ma­tion may include, but is not lim­ited to:

1. Full name
2. Email address
3. Phone num­ber (includ­ing WhatsApp)
4. Res­i­den­tial or billing address
5. Pay­ment-related infor­ma­tion (processed securely via third-party pay­ment providers)
6. Pass­port or travel doc­u­ment details (only where required for book­ings or permits)
7. Travel pref­er­ences, dietary needs, and spe­cial requests

Non-Personal Information

We may auto­mat­i­cally col­lect non-iden­ti­fi­able infor­ma­tion when you inter­act with our web­site, including:

1. IP address
2. Browser type and version
3. Device infor­ma­tion
4. Pages vis­ited and time spent on the website
5. Date and time of visits
6. Refer­ring web­sites or plat­forms
   This data is used strictly for ana­lyt­ics, secu­rity, and ser­vice improve­ment purposes.

How We Use Your Information

We use the col­lected infor­ma­tion for legit­i­mate busi­ness and oper­a­tional pur­poses, including:

1. Pro­cess­ing safari book­ings, reser­va­tions, and travel arrangements
2. Com­mu­ni­cat­ing with you before, dur­ing, and after your trip
3. Pro­vid­ing cus­tomer sup­port and respond­ing to inquiries
4. Send­ing mar­ket­ing or pro­mo­tional com­mu­ni­ca­tions (only if you have opted in)
5. Improv­ing our web­site, ser­vices, and cus­tomer experience
6. Meet­ing legal, reg­u­la­tory, and con­trac­tual oblig­a­tions
   We do not use your data for auto­mated deci­sion-mak­ing that pro­duces legal or sig­nif­i­cant effects.

Sharing and Disclosure of Information

Ibhanilfa Safaris does not sell, rent, or trade your per­sonal infor­ma­tion to third par­ties.
We may share your infor­ma­tion only with:

1. Trusted ser­vice providers and part­ners (such as lodges, hotels, air­lines, trans­port providers, guides, and park author­i­ties) strictly for the pur­pose of deliv­er­ing your travel services
2. Gov­ern­ment or reg­u­la­tory author­i­ties where required by law (e.g., immi­gra­tion, con­ser­va­tion, or tax authorities)
3. Third par­ties where you have given explicit con­sent or where dis­clo­sure is nec­es­sary to ful­fill your request
   All part­ners we work with are required to han­dle your data respon­si­bly and confidentially.

Data Security

We imple­ment appro­pri­ate tech­ni­cal, admin­is­tra­tive, and orga­ni­za­tional secu­rity mea­sures to pro­tect your per­sonal infor­ma­tion against:
• Unau­tho­rized access
• Loss or mis­use
• Alter­ation or dis­clo­sure
While no sys­tem can guar­an­tee absolute secu­rity, we con­tin­u­ously review and enhance our safe­guards in line with indus­try best practices.

Data Retention

We retain your per­sonal infor­ma­tion only for as long as nec­es­sary to:
• Ful­fill the pur­poses out­lined in this pol­icy
• Com­ply with legal and reg­u­la­tory require­ments
• Resolve dis­putes and enforce agree­ments
When data is no longer required, it is securely deleted or anonymized.

Your Rights

Sub­ject to applic­a­ble laws, you have the right to:

1. Request access to the per­sonal data we hold about you
2. Request cor­rec­tion of inac­cu­rate or incom­plete information
3. Request dele­tion of your per­sonal data, where legally permissible
4. With­draw con­sent for data pro­cess­ing at any time
5. Object to or restrict cer­tain types of pro­cess­ing
   Requests can be made by con­tact­ing us using the details pro­vided below.

Cookies

Our web­site uses cook­ies and sim­i­lar tech­nolo­gies to:
• Enhance web­site func­tion­al­ity
• Under­stand vis­i­tor behav­ior
• Improve user expe­ri­ence
You may man­age or dis­able cook­ies through your browser set­tings. Please note that some web­site fea­tures may not func­tion prop­erly with­out cookies.

Third-Party Links

Our web­site may con­tain links to third-party web­sites or plat­forms. Ibhanilfa Safaris is not respon­si­ble for the pri­vacy prac­tices, con­tent, or secu­rity of exter­nal sites. We encour­age you to review their pri­vacy poli­cies before pro­vid­ing any per­sonal information.

International Data Transfers

As we serve trav­el­ers from around the world, your infor­ma­tion may be processed or accessed by part­ners located out­side Tan­za­nia. In such cases, we ensure appro­pri­ate safe­guards are in place to pro­tect your data in line with inter­na­tional pri­vacy standards.

Changes to This Privacy Policy

We may update this Pri­vacy Pol­icy peri­od­i­cally to reflect changes in legal require­ments, tech­nol­ogy, or our busi­ness prac­tices. Updates will be posted on our web­site with a revised effec­tive date. Con­tin­ued use of our ser­vices con­sti­tutes accep­tance of the updated policy.

Contact Us

If you have any ques­tions, con­cerns, or requests regard­ing this Pri­vacy Pol­icy or how we han­dle your data, please con­tact us at:
Ibhanilfa Safaris
Tan­za­nia
P.O. Box: 1177
Email: info@​ibhanilfasafaris.​com
Web­site: www​.ibhanil​fasa​faris​.com

“Your pri­vacy mat­ters to us. At Ibhanilfa Safaris, trust, trans­parency, and pro­fes­sion­al­ism are part of every jour­ney we create.”